technical questions with centene
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Phonetic spelling of accenture Ac-cen-ture. These example sentences are selected automatically from various online news sources to reflect current usage of the word 'accentuate. Comments regarding accenture Post. Ensure that a microphone is installed and that microphone settings are configured correctly. Which is vs cognizant right way to say the number quinhentos in Portuguese? Need even more definitions? Its headquarters is located in Dublin, Ireland.

Technical questions with centene alliant healthcare commission change

Technical questions with centene

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In the managed care industry, difficult determinations sometimes have to be made, and some of them don't feel great when a member is impacted. Your interviewer at Centene Corporation needs to know that you can handle a difficult situation and do your job effectively when it arises.

The important aspect you want to cover in your answer to this question is your ability to make a difficult decision and then have the difficult conversation that comes with it. If you have direct experience in health insurance and have had these difficult conversations in the past, that is great! Be sure to talk about the importance and your ability to work through these situations.

If you don't have direct experience in health insurance, discuss the difficult conversations you've had on the job in the past and explain how you approached them. Centene Corporation participates in community service to support the communities that have welcomed them as a neighbor. This service takes many forms, and your interviewer wants to make sure you will be comfortable on their team in working on community initiatives and presenting information to the public.

First and foremost, discuss your experience providing a service to your community. This can include volunteer work or extra service you put in through an employer. Then you'll want to discuss the importance of community outreach through education initiatives and any experience you have in this realm. Make sure your interviewer walks away knowing you are willing and ready to provide community outreach in this role with Centene Corporation.

I am heavily involved in my community in advocating for the minority who don't speak English. I tend to be their voice when there is a need for money or any assistance needed. Fantastic response. It is apparent that your values align well with those of Centene, and the details you provide make this an undeniable fact :. Technology is changing rapidly in every industry, and it is no different in the managed healthcare world.

Your interviewer is looking for you to demonstrate your expertise in electronic systems that you've worked with and to hear that you embrace learning new technology. You can start by discussing the technology you work with in your current job and then talk about a time or two you were required to learn a new system or technology to improve your work. As you answer, stress that you saw the new technology as a great opportunity to improve and that you jumped in with both feet and an open mind to learn and master the new system.

The HIPAA privacy rules are paramount in the health insurance industry, and at Centene Corporation, data privacy and security are vital to maintaining the trust of their members. Your interviewer needs to know that you are familiar with working in an environment with confidential data and that you are always compliant with maintaining the security of that information. The amount of patient data you will have access to in this role at Centene Corporation is overwhelming. Show your understanding of HIPAA laws and share any experience you have in this area when answering this question.

Also, demonstrate your integrity in upholding confidentiality in your previous work. I also had an experience where individual family members wanted to know about my client; however, I was already made aware that she only wanted one identified person to know about her status.

So I had to refrain from sharing information about my client to these family members. This is an excellent example of adhering to HIPAA regulations and offering the utmost privacy to your patients. Excellent answer. Health insurance can be very complex for the average person. For a managed care organization like Centene Corporation, helping customers navigate complex issues and questions is a part of everyday business. Your interviewer wants to know if you can handle an upset customer.

As you answer, you need to show that you care about each individual you will be working for in this role and that you will have empathy for that individual's needs. Showcase your problem-solving skills and the fact you can handle a high degree of emotion on the phone without getting rattled while helping the customer and trying to get them what they need. The success of Centene Corporation over the years has come from communication and process improvement.

They encourage a team atmosphere, and your interviewer wants to ensure you are comfortable giving feedback to others, even if you aren't in a supervisor or manager role.

Demonstrate that you are confident in delivering a feedback message to others by talking about a time you provided direct feedback to a colleague. Highlight how you noticed the need for feedback and then proceeded to give it respectfully and courteously. At Centene Corporation, the work you will be doing will manage many people's healthcare and well-being. One overlooked detail or mistake could be disastrous to a customer, so your interviewer needs to be assured that you are a highly organized and detailed individual.

Talk to the interviewer about the ways you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, emphasize your success in organizing your day. I take pride in my attention to detail and organizational skills. I use outlook, create folders with labels to quickly identify my daily work or projects, and create to do lists for my workload of the day.

Excellent job showing the interviewer that you take great care in your work. By providing these specifics, you allow the hiring authority to imagine you in the role, being well-organized in their day to day environment. Centene Corporation works with providers who have patients who utilize their insurance. However, while physicians and other medical staff are smart, many are unfamiliar with the platform and don't know about new technologies.

Assure your interviewer that you can provide technical education. As you answer, explain how you have been effective in communicating technical info on the job in the past so whoever you were working with could understand it. Even if you don't have experience providing education in the technical realm, displaying your ability to explain processes or ideas to others will be important.

Your interviewer will expect you to be able to provide details in an easy-to-learn manner. Centene Corporation's mission is to transform the health of the community, one person at a time. This mission requires passion and dedication from each individual on their team. With this question, your interviewer wants to hear that you have the drive and desire to help Centene Corporation live its mission. Before your interview, and hopefully, even before applying, research the mission and values of Centene Corporation and the job description of the role you are interviewing for.

Talk about the exciting elements of the job post and parts about the company that ultimately drove you to want to join this team. No matter how you answer, make sure to show enthusiasm and passion in your answer. As your interviewer weeded through many well-qualified applicants to consider for interview at Centene Corporation, they took a look at your formal education and how it applies to the role you are interviewing for.

In posing this question, they want you to elaborate on your education and discuss any other on-the-job training you may have received that doesn't show on your resume. Take a few minutes to walk the interviewer through your formal post-secondary education and any on-the-job training.

Talk about your most positive take-aways from your post-secondary experience, and be sure to explain how that experience will help you succeed in this position. I did my research and found many specialties. I took the national exam for Care Management and obtained my Certification. This experience, along with other training courses from CMSA, prepares me better to fit in this role with Centene. Great answer! If you are interviewing for a member-facing role with Centene Corporation, your interviewer may ask a question like this.

While they know your experience from your resume, your interviewer would like to know about any formal training you have received in customer service, as it likely wouldn't be on your resume. This training could include a robust onboarding plan, on-the-job training, courses taken, or even books you have read in your spare time.

Show the interviewer that you are interested in improving your customer service delivery. If you have had direct training in customer service, talk about it in detail and what skills you learned that you can bring to Centene Corporation. If you have never had direct training, no need to worry. Just reiterate your experience as the best training possible.

At some point during your time with them, your interviewer would like to dig deeper into your areas of interest regarding your career. They also want to know that your passions align well with what Centene Corporation could offer you throughout the rest of your career. Talk to the interviewer about the areas of your career you would like to focus on most, and then tie that information in with what the position at Centene Corporation would be offering you. Put some serious thought into your career ambitions before your interview, and then work to tie them to a fit with the organization that could last until your retirement.

At Centene Corporation, you will have a lot of autonomy in your work and the ability to be creative in your work processes. Your interviewer wants a glimpse into your passion outside of work and your savvy as a small business owner working with your own budget.

Speak with passion as you openly discuss what your dream business would be to start on your own, and keep in mind that it is ok to be creative with this answer. It will give your interviewer some insight into your strengths and interests. You'll also want to highlight your work ethic and business acumen by talking about some of the fine details of how you would run the business.

When you start a new position at Centene Corporation, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer your impact goal should you be the successful candidate. If you want to make an impact with your answer, refer to the company's immediate needs, such as creating efficiencies or updating technology. This will require you to research the organization and the role you are interviewing for.

It is also acceptable to discuss a general goal like building a strong rapport with your team, as long as you can highlight why this would be vital to your initial success in the role. In their commitment to providing the best care possible to their members and communities, Centene Corporation is always focused on the day-to-day care they bring to each member of their services.

Your interviewer wants to hear your best pitch on your overall patient care philosophy and that you understand what is important in providing the best care to their members. It's always a great idea to research the mission, values, and purpose of Centene Corporation and tie those to the care they provide. In your research, you'll find that common themes are a focus on the individual, integrity in all they do, and accountability.

These can be great traits to talk about in your customer care philosophy that you will bring to this role. Diverse ideas and experiences are engrained into the culture at Centene Corporation. To seriously consider you for their team and the organization, your interviewer needs to know that you understand Centene Corporation's focus on diversity, equity, and inclusion and will always embrace diversity and inclusion as a part of their team.

Their website is a great resource. Let your interviewer know you've done this homework and agree with the organization's approach.

Then, talk about any work environments you have been a part of that were diverse and inclusive. You can ensure that your interviewer knows you're onboard with their values by talking about how you thrived when working among a diverse team of individuals. Whether interviewing for a formal leadership role at Centene Corporation or not, the ability to step up and lead others in a virtual environment is crucial for the team you are interviewing with.

Your interviewer will want to get a sense that you are a natural leader if they are to consider offering you their open position. First, talk about your desire to be a leader on the teams you are a part of. Don't hesitate to talk about a time you stepped up and took the lead with being asked and the positive results.

If you are getting stuck looking for an example of a time you led a team, you can also think about extracurricular activities outside work. As long as you display your ability to lead and motivate others, your interviewer will get the sense that you can be a natural leader on their team. Centene Corporation has been recognized with numerous awards surrounding its innovative approaches to health equity and unique services. As part of the team you are interviewing for, encouragement and inspiration are great skills to possess, and your interviewer would like to know how you encourage others to think creatively.

Talk to the interviewer about your ability to encourage creative ideas in your team members. To answer this question, use an example of a time you did just. This can include getting to know your colleagues and their strengths, using encouraging words, and publicly praising your colleagues. At Centene Corporation, there is no room for compromise regarding ethics and integrity.

Because of this, transparency in every decision is vital, and your interviewer needs to know that you would have the ability to lead while being transparent. An ideal answer to this question will highlight a role in your past where honesty, integrity, and transparency were important. You should explain why full transparency with customers or clients was important and how you approached difficult conversations transparently. In the managed care industry at Centene Corporation, the work can get stressful from time to time.

Whether that's during open enrollment time each year or when claims are heavier, your interviewer needs to know that you can appropriately handle the stress related to this job healthily and productively.

Discuss how you thrive, even during the most stressful times. Keep your answer brief and provide an example of a time you took a stressful time or situation on the job head-on with successful results.

Tell the interviewer that you remain focused on your work and deadlines no matter how stressful things get in a manner that is healthy for yourself. At Centene Corporation, teamwork and employee engagement drive the customer-focused work that happens every day. Your interviewer knows that the relationships you build will ultimately lead to your success or failure on their team.

With this question, they want to hear how you will build trust and win your new co-workers over from your first day on the job. Talk to the interviewer about how you plan to earn the trust of your new colleagues should you be offered the position at Centene Corporation. There are many ways to build trusting working relationships that you can discuss in your answer, but be sure to stress why having cohesive working relationships among a team is vital to the success of Centene Corporation.

In every industry, competition drives innovation and creates better products and services for the end customer. This is very true for the health insurance and managed care industries. Keeping a pulse on the competition is crucial at Centene Corporation, and your interviewer wants to hear that you will always have an open ear on what the competition is doing if you work for them.

First, you'll want to discuss ways you stay current on the competitors in your current job and industry. Then, highlight why it is important to do so. This way, your interviewer will know you understand the importance of keeping tabs on your competitors in your work. Working with programs like Medicare and Medicaid, the staff at Centene Corporation needs to be adaptive to legislative changes at the state and federal levels. While your previous work may not have involved these particular programs, your interviewer still wants to make sure you are aware of ways to stay up to date on changes that will impact your work in this role with Centene Corporation.

If you know how to stay up-to-date on changing regulations in the managed care arena, that is great! Talk about the resources that are available and assure your interviewer that you stay on top of the game in this realm.

If you don't have direct experience in the regulatory side of the business, that is okay. Make sure you do some research ahead of the interview on how changes will impact your work and come to your interview prepared to discuss ways you would research new regulations. Don't hesitate to ask questions of your interviewer.

If the role you are interviewing for at Centene Corporation is in sales or business development, you will be working with many different subsets of potential clients. With this question, your interviewer is looking to see how you will add value through the sales process to prospective clients. In the health insurance and managed care industries, the days of calling around and fishing for information are gone.

Sales reps can find most of what they need online, and they need to be prepared so that the door doesn't slam in their face. This question is an opportunity for you to describe your sales process and how you close with your customers.

In the world of managed healthcare, many organizations like Centene Corporation have cut the overhead cost of having a majority of staff in a building together. Throughout this process, they've realized that their workforce can be much more productive. If the role you are interviewing for at Centene Corporation is a telework job, your interviewer wants to see that you have a plan to work from home successfully.

Your interviewer is aware that some people can't handle this lack of structure, so show that you can be productive in a home office environment. If you have experience working in a remote telework setting, talk about that experience and how you manage your home office and your day. If you don't have direct experience yet, that is alright. You'll need to prove to your interviewer that you've put thought into this and know how to be successful if hired.

Working in the manufacturing industry, plants tend to shut down for a week to repair, clean, or upgrade the machinery. During these times, I have to work from home and keep up with my work schedule. It's good that you already have an office set up and the experience working from a home office. Do you have any systems in place at home to ensure optimal performance during those plant shut-down times?

At Centene Corporation, many roles involve customer service with people on a phone call, chat, or via email. The interviewer wants to know if you can effectively resolve their questions while building a relationship in a format that is not face-to-face. If possible, discuss any prior work environments where you provided customer service in a virtual environment, whether that was over the phone or email. If you don't have direct experience, that is ok. Either way, you'll want to highlight your ability to provide clear and thorough communication.

Also, highlight how you build a connection and ensure that all questions are answered. Be sure to check out our other company interview question sets. Interview Questions. This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. If you want to ace your upcoming interview, practice with our topical-based interview question sets.

Find additional company focused interview questions by practicing from one of our industry sets. Aptitude Tests. Why the Interviewer Asks This Question Many people might not understand why the area of claims, billing, and medical coding are important at Centene Corporation. Community Answer "In my profession as an administrative assistant, it is part of the job role.

Table of Contents. User-Submitted Answer "In my profession as an administrative assistant, it is part of the job role. At Centene Corporation, we believe in continuous feedback from our providers and members to help us become better.

Tell me about a time you received constructive feedback. What did you do after hearing this? Why the Interviewer Asks This Question With the nature of the business at Centene Corporation regularly changing, the organization relies on feedback directly from its members and providers to ensure that processes are running as smoothly as possible.

How to Answer In today's workplace, you can't be afraid to give or receive criticism, and this is especially true at Centene Corporation. At Centene Corporation, innovation is important to us.

Give an example of an innovative idea you've had recently. Why the Interviewer Asks This Question Healthcare is a continuously innovating and shifting industry, with new methods for care developed almost daily. How to Answer Before your interview with Centene Corporation, think about some ways you've been able to drive new ideas and innovation in your work environment throughout your career.

We want to hire people who can grow from within here at Centene Corporation. When have you stretched yourself in your current role and done more than what was expected of you? Why the Interviewer Asks This Question Centene Corporation takes great pride in its ability to nurture and grow its staff from within, knowing that everyone's journey is different and at its own pace. How to Answer Your answer to this question can be twofold.

Upgrade Now. Centene Corporation seeks to hire those with strong problem solving skills. When did you successfully resolve a problem in the workplace? Why the Interviewer Asks This Question Problem-solving and dispute resolution are critical skills to possess as a staff member at Centene Corporation.

How to Answer Display to the interviewer that you are capable of problem-solving in the workplace by talking about a time you were creative and proactive and displayed the leadership qualities required to resolve a workplace issue. Our goal is to hire ambitious people.

Tell me about a time you went the extra mile, even when it may not have been required or asked of you. Why the Interviewer Asks This Question Throughout your time with them, your interviewer will ask several questions to make sure you fit with Centene Corporation's culture and values.

How to Answer Before your interview with Centene Corporation, think of a time you went the extra mile in your work. Many of our jobs at Centene Corporation require us to do projects when there is down time. Can you give an example of a project you led start to finish? Why the Interviewer Asks This Question There will be times at Centene Corporation where you will be tasked with project work that falls outside of your day-to-day duties.

How to Answer The project you discuss in your answer doesn't need to be huge in scope, but you should explain what you did and why it was important. User-Submitted Answer "Back in the days of my job in the local health insurance, I have to participate in the high-risk tool development. This role requires patient collection, so you might have to have difficult conversations. Tell me about a difficult conversation you've had with a patient or customer. How to Answer Ideally, you'll want to outline a time or two where you've had to have a difficult conversation on the job and describe how you kept your cool if things got tense.

At Centene Corporation, we have large patient data sets to analyze. Tell me about a large data set you had to analyze and how you added value through your analysis.

Why the Interviewer Asks This Question Data analysis is becoming a critical part of most positions available at Centene Corporation, given the high amount of regulation on programs like Medicaid and Medicare. How to Answer Openly discuss your experience analyzing and organizing large sets of information and describe how that positively impacted the business.

At Centene Corporation, sometimes we have to make difficult decisions about whether or not a medical service is covered. In the past, how have you put aside your personal feelings for the good of the business? Why the Interviewer Asks This Question In the managed care industry, difficult determinations sometimes have to be made, and some of them don't feel great when a member is impacted.

How to Answer The important aspect you want to cover in your answer to this question is your ability to make a difficult decision and then have the difficult conversation that comes with it.

At Centene Corporation, we do a lot of community education to help the people in our local communities understand their health insurance. Tell me about any community outreach you have done in the past. Why the Interviewer Asks This Question Centene Corporation participates in community service to support the communities that have welcomed them as a neighbor.

How to Answer First and foremost, discuss your experience providing a service to your community. User-Submitted Answer "I lead faith-based outreach support groups in my community and volunteer my time when needed for free clinics as a translator in Spanish.

Centene Corporation invests in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past. If you do not prepare examples in advance, this question will get you off guard and you will find it difficult to remember all the details on the move.

Start with recalling a few examples of real obstacles you coped with. For each of them, think about:. Be careful how you respond to this question. Make sure that you select a difficult work situation where you were not the cause. When you research the company , try and find out what kind of challenges they are facing. Try to find out what they need in terms of problem resolution. Search for online reviews, complaints and any other useful resources. What problems and obstacles can the employees face with this position?

This is your opportunity to showcase your problem-solving skills, resilience, and strength of character. Talk through your problem-solving process and show how you can think on your feet. You could mention a situation in which you had to write an article on short notice because your coworker failed at the last moment to complete the assignment.

You were short of time but worked extra hours to prepare the article successfully and on time. This answer would show your experience in blog writing, your sense of responsibility, ability to achieve results under stress, your willingness to go the extra mile, your problem-solving skills.

This question is not about your past, it's how you deal with things that will happen in the future, so try to keep your answer short and focused. Use the STAR method to prepare your story and practice it so that you can stay within minutes.

Make sure to show that you remained positive when overcoming a hurdle at work. Positive attitudes lead to positive outcomes. This is a good opportunity to demonstrate that you have experience or knowledge suitable for the job you are applying for. Remember your last or current job and compile a list of things you had to do while working there.

Describe the categories of tasks in bullet points. Then, try to remember the less ordinary tasks you had to do as well, and add them to the list. Choose a few task categories that seem like a match between your experience and the requirements of the current position. Think of a couple of relevant examples to illustrate your experience. Could you give me an example of what is expected from a successful candidate within the first, say, 3 months?

This question may help you convince the interviewer how smoothly you would fit into the position to which you are applying. It's your chance to WOW them!

Be sure to focus on the experience that is relevant to the company and position. Start with defining your Key Selling Points you want to emphasize for this position. Do your research of the company and the requirements for the position.

Which of your Key Selling Points match with the required experiences or skills? Can you think of an example story showcasing this match? Nowadays, every hiring manager wants results, so think in terms of specific achievements and try to structure your example accordingly.

When telling your story, remember to talk about your STARs! S - What was the Situation? T - What was your Task? A - What Action did you take? R - Talk about the Results. While answering such a question remember that diplomacy is the key to corporate success.

If you feel that your answer will not be complete without a nod toward the negative aspects, then keep it focused on tasks, situations, or company structure, and not on people.

The overall tone must be positive and friendly. Which of the responsibilities you liked will also be part of your future responsibilities in your new role? However, details of your likes and dislikes can also reveal whether you'll be a good fit culturally at the company at hand. Showing excitement about responsibilities that will most likely be included in the role you are applying for can help strengthen your position as a fit.

Mentioning that you are ready for more challenges and opportunities, that the position you are applying for is a great match for your skillset and that you feel you would be an asset to the company or department is often a safe way to show your excitement.

You can do that by talking about how you managed the aspect you disliked, or by making a connection to the job you're interviewing for. In the modern business environment, work is often organized in the form of projects.

This allows companies to plan objectives and milestones in order to reach their goals, to monitor progress and performance, to clearly define deliverables and success. With this question, the interviewer gauges whether you have the right mindset for a project-oriented work style. Remember a few projects you have been involved in.

Depending on your work experience and career level, these may range from small projects like organizing a party to large-scale multinational projects with participants and teams across the globe, million-dollar budgets and high risk and reward stakes. Based on the research you did on the company , what kinds of projects can you expect here? End your answer by asking the interviewer how they define success for the role you are applying for. People skills are highly valued in every company, and even so much more so in a company that deals with difficult customers occasionally.

It is important to show how you can manage difficult personalities. Remember how you diffused the situation and how you turned things around. A question like this asked in an interview, may be an indication that difficult customers, or other difficult stakeholders, may indeed be something that you will probably encounter in this company, and it is important for the interviewer to know that you will be able to handle this challenge with good grace.

If you can give an example of how you handled a difficult person in the past in a situation similar to what this company may require from you, this will strongly increase your chances of showing yourself as a good fit. If it is a customer, it would add that extra touch if you added another "A" to your approach by Asking for the customer's contact information so you can update them of any progress on their issue.

A If the customer is rude and obnoxious, answer in kind and show him that he cannot push you around. B Listen carefully to what the customer is saying to really understand their concerns then repeat back to them what you heard to be sure you have it right, before attempting to help them with the problem. C Tell the customer that he should have known that the sale is final and there is nothing he can do to renegotiate the terms of the deal.

For instance:. Say that something you may have struggled with in the past has actually now became one of your strengths. Even though you may have a great relationship with your manager, there may have been times where you did not see eye to eye. They are curious about the respect you show to a higher authority while having the courage to stand up for what you believe in. Think of a conflict or disagreement you had with your manager where you responded well, either by suggesting a compromise or taking a calm, relaxed stance when you could have answered in a heated tone.

Getting along well with your manager shows your desire to work together and highlights your creative problem-solving abilities. Your story should ideally show how competent you are at your work, which will give the hiring manager confidence in hiring you. This answer can also display other great skills such as negotiating, selling an idea and inspiring others. I understand that the final decision is up to my boss, and I have to help him find the best option. I was lucky to have a very good relationship with my superiors.

At my last job, I had a disagreement with the manager about the launch date of the product. But he listened to my opinion and we came up with a solution that we both liked.

You should respond with an example using the STAR method to make your story concise and logical. Say that it is better to raise uncomfortable questions and ask them directly. Emphasize that you always initiate communication by setting the tone of the conversation in a format of frankness on both sides. A sincere and respectful conversation builds trust between people, even when the subject of your discussion may be difficult for each part.

Simon invites you to join the Friends of Mr. Simon Meetup Group that supports both individuals seeking their next job role and working professionals. Members of our network come together to learn and practice new skills and network with others through our regular interactive events where they establish meaningful connections and have a chance to promote their personal brand and stand out in the marketplace.

Join our Friends of Mr. Simon Meetup Group to become part of our growing and supportive community! You can practice answering this question, as well as over other common job interview questions from Centene by engaging in a mock interview with Mr.

As an artificial being, his undeniable benefits include:. Questions at Centene interviews. Where do you see yourself in 5 years? Tell me about a stressful situation and how you dealt with it.

Tell me about a time when you had to work with a difficult or disruptive person. It may be a client, manager, or coworker. How did you handle the situation? What was the outcome? Tell me about a time you had a conflict at work. How did you handle it? What have you learned?

What is the biggest lesson you've learned from a mistake you made? Describe a time when you resolved a conflict with a colleague in your past role. Why did you leave your last job? Describe a time when you had to overcome a significant obstacle on a job. What were your responsibilities in your last job? What experience do you have in this field? What did you like or dislike about your last job? Tell me about a successful project you were involved in.

What was your role? What was the result? How would you handle a customer with difficult behavior? What was the biggest mistake you made in your most recent job? Tell me about a time you had to raise an uncomfortable issue with your manager. Tell me about yourself top question. Pro Tip If you cannot remember any stressful situation with a positive outcome, you can use one with a negative outcome accompanied by your lessons learned. There are two ways how you can leverage Mr.

Simon app - it is a completely free, fun and helpful experience! Request a mock interview with a real human career mentor. During the session we will help you identify your Key Selling Points to emphasize in the interview, and to present them in a way that strongly communicates your value to the company.

The 1-hour session costs USD Anna, Director of Brand and Marketing Strategy: I had you on the list to reach out since it was your advice that helped me prep differently for my interviews. Claudia, Project Manager: I used Mr. Pro Tip Use the triple A of diffusing a difficult situation: Acknowledge - what the other person is feeling, Apologize - for the way the other person is feeling, Admit - that there was an issue that you are working on to get it resolved.

Pro Tip A key to addressing conflict is listening, communication and emotional intelligence. Pro Tip Make absolutely sure that the interviewer understands that you learned from the experience. Pro Tip Whatever the reason you are looking for a new opportunity, always turn things around to show how you are the perfect fit for the job for which you are interviewing!