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These supports are provided through waiver programs. There is a referral list for this program, and people with urgent need will get into the program sooner. Those who do not meet more urgent criteria will be placed on the referral list until a slot becomes available. These slots become available when an individual in the program moves out of state, disenrolls, or when state funding is provided for more slots.

Waiver program: long-term services and supports for people with disabilities to help them participate fully in the community. If so, contact the number on the back of their insurance card to get help applying. For general questions about long-term services and supports, contact the TennCare helpdesk at 1 Employment and Community First Choices.

Your Care Coordinator will play a very important role. Your Care Coordinator is your primary contact person and is the first person that you should go to if you have any questions about your services.

Estate Recovery is the way TennCare collects money from the estates of people who passed away and received TennCare long-term services and supports, such as nursing home care or home and community based services. If TennCare pays for nursing facility and other long term care services, TennCare is required by federal law to recoup these payments after the death of the recipient.

Estate recovery is using the value of property you leave behind when you die to pay TennCare back for care you received while you were living. Estate recovery only occurs after your death, and your family is not personally responsible for the debt. It provides healthcare to mostly low-income pregnant women, parents or caretakers of a minor child, children and individuals who are elderly or have a disability.

To get Medicaid, you must meet the income and resource limits. There are several different groups of people that may qualify. And, each group has different income limits. Some of the groups also have limits on how much you own-your "resources. The number of people who live in your household count too. Some of the groups TennCare Medicaid covers are:.

Children under age Women who are pregnant. Parents or caretakers of a minor child The child must live with you and be a close relative. Women who need treatment for breast or cervical cancer. A person who:. Lives in a nursing home and meets monthly income and resource requirements, or. Gets other long-term-care services that TennCare pays for. Resource Directory.

Community Partners. Volunteer Opportunities. Applications, Forms, Brochures. Video Library. FTDD Foundation. Contact Us. Site Map. Use tab to navigate through the menu items. Community-Based Residential Alternatives Places to live that offer care and support for someone who can no longer live alone that include the following: Assisted Care Living Facility — A place you live that helps with personal care needs, homemaker services, and taking your medicine.

It's only for: Adults 65 years of age and older; OR adults 21 years of age and older who have physical disabilities. Consumer Direction is a way of getting some of the kinds of home care you need. This means that you must do the things an employer would do, like hire, train, schedule, supervise, and even fire workers. The number is on your TennCare card. They include both medical and financial questions, as well personal information like date of birth and Social Security Number.

Statements should be provided for each financial account, including checking, savings, IRA, CD, stocks, bonds, and k. The following information must be included: company name, address, policy numbers, date issued, face value and cash value for each policy. These types of services are called home- and community-based services or HCBS. They will help you do things in the community that you want to do—to help you build relationships and reach your goals.

If you live at home with your family, they will also help your family support you in planning for and reaching your goals. There is a limited amount of funding to serve people each year.

This means that not everyone who wants to apply can enroll or get services right away. To get on the referral list, you can complete a self-referral. You must qualify to enroll in the program. There must be room in the new program to enroll you. AND, you must be in one of the groups that may qualify to get services now. OR they can fill out the form for you with the facts you provide. What is a PAE?

This is the document that determines if the applicant meets the medical guidelines to be eligible for Long-Term Care Medicaid. What is Medicaid? Medicaid is operated and administered by the state governments and subsidized by the federal government.

In Tennessee, the Medicaid program is called TennCare. What is the difference between income and resources? Why do I have to show my financial information, especially the life insurance policies?

Your life insurance policies may be whole life and have a cash value which TennCare considers part of your total resources. In addition, TennCare wants to see who the owner of the policy is, and what the face value of the policy is. TennCare will let you know if you need to assign a life insurance policy irrevocably to a funeral home to take care of any cash value. Is the government going to take my house?

This is called Estate Recovery. Estate recovery only occurs after your death and the death of your spouse, and your family is not personally responsible for the debt. Where do I send financial documentation needed for my application? We will ensure that it is sent to TennCare, and will keep a record of it. Roan St. Someone has contacted me to follow up on the home visit. Who is this? Another agency, Ascend, may also be calling to meet with you to review the recent visit from one of our qualified assessors.

They regularly conduct these visits after us to ensure our compliance in the application process. I received a letter saying my PAE was approved. The next step is waiting for approval for the financial part, which is Medicaid. Why can't I get services if I'm approved for Group Three?

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Order refills, track your shipments and view your pharmacy claims if applicable to your plan. Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. This app may share these data types with third parties Location, Personal info and 8 others. This app may collect these data types Location, Personal info and 8 others.

Data is encrypted in transit. This app needs a lot of improvement. They give you the options to connect with them through messages and live chat.

Both of which would be extremely convenient since trying to talk on the phone is somewhat difficult with a 2yr old. I've sent several messages over the course of 2 weeks with no response, not even on the spam folder. Everytime I try to use the live chat I'm able to get someone, but after they start verifying our information we get disconnected. Very frustrating! There are too many bugs, the app keeps stopping and nothing loads up properly.

I try to redeem my extra benefit and get sent to a blank page over and over, when I get off the page and back to the app it needs me to login again. Hello Bri, thank you for your feedback and we are sorry you had issues with the app.

If you are currently enrolled in one of the TennCare Consumer Directed Programs and receiving services, contact your Supports Broker, and they can help walk you through the online enrollment process.

The telephony option is for workers who do not have access to a smart device, such as a smart phone or tablet, to clock-in and clock-out via the PPL mobile application.

In order to use the telephony option, the Participant's landline must be registered with Support Broker. Telephony will not work until after the landline is registered. If you call the telephony number from any phone that is not registered, you will not be able to submit or approve shifts through the system. Can't find the forms you're looking for? You are always welcome to call your Supports Broker or our customer service team.

BetterOnline is going away and our new MyAccount system is now available. Our new system has new and exciting features. On MyAccount for example, you can view your workers hourly pay rate.

For more information and to sign up for training on MyAccount click here. If you need a new enrollment or make any changes to your information, you will need to sign up for and use MyAccount. Llame al TTY: